Privacy Policy

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Privacy Policy

Last updated: [ December 18, 2025]

This Privacy Policy describes how Shogun Blade (the "Site", "we", "us", or "our"), a company headquartered in the Commonwealth of Massachusetts, collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from [Insert Your Website URL, e.g., www.shogunblade.com] (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be associated with you ("personal information").

Information You Provide Directly

We collect information you provide directly to us, such as when you make a purchase, create an account, or contact customer support. This includes:

  • Identifiers and Contact Information: Name, shipping address, billing address, email address, and phone number.
  • Commercial Information: Details of products purchased (e.g., specific sword models), order history, and payment confirmation details. (Note: We use secure third-party payment processors and do not store your raw credit card or financial account numbers on our systems).
  • Communications: Information you provide in messages to us through contact forms or email.

Information Collected Automatically

When you interact with our Site, we and our service providers automatically collect certain technical data to analyze traffic and improve user experience:

  • Device and Usage Data: IP address, browser type, operating system, referring/exit pages, clickstream data, and dates/times of visits.
  • Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to enable essential site functionality, analyze site performance, and define audience segments for advertising purposes.

2. How We Use Your Information

We use your personal information for legitimate business purposes, including:

  • Fulfillment: To process your orders, capture payments, and handle shipping, delivery, and returns of our products.
  • Customer Service: To communicate with you about your order status, account details, or inquiries.
  • Marketing and Advertising: To send you newsletters and promotional materials about our products (you may opt-out of these communications at any time).
  • Security and Legal Compliance: To detect and prevent fraud, secure our Site and systems, enforce our terms of service, and comply with applicable legal and regulatory requirements.

3. Sharing of Information

We may disclose your personal information to the following categories of third parties for the business purposes outlined above:

  • Service Providers: Companies that perform services on our behalf, such as our e-commerce platform provider (BigCommerce), payment processors (e.g., Stripe, PayPal), and shipping carriers (e.g., FedEx, UPS, DHL).
  • Advertising and Analytics Partners: We may share internet or other electronic network activity information with partners like Google and Meta (Facebook/Instagram) to analyze site traffic and deliver targeted advertising.
  • Legal Obligations & Safety: We may disclose information if required to do so by law, regulation, or legal process, or to protect the rights, property, and safety of Shogun Blade, our customers, or others.

4. Your Rights and Choices

While we are based in Massachusetts, we recognize that our customers may be located in jurisdictions that provide specific rights regarding personal information. We strive to provide certain choices to all our customers:

  • Access and Correction: You may request access to the personal information we hold about you or request correction of inaccurate data by contacting us.
  • Opt-Out of Marketing: You can unsubscribe from our promotional emails at any time by clicking the "unsubscribe" link found at the bottom of our emails.
  • "Do Not Track" Signals: Some browsers have "Do Not Track" features. Our Site currently does not alter its practices when it receives a "Do Not Track" signal from a visitor's browser.

5. Data Security

We have implemented and maintain reasonable comprehensive administrative, technical, and physical safeguards designed to protect the personal information we collect from unauthorized access, use, disclosure, modification, or destruction. These measures align with industry standards and applicable state regulations regarding the protection of personal information.

However, please be aware that no electronic transmission over the internet or information storage technology is entirely secure. We cannot guarantee absolute security.

6. Children's Privacy

Our Services are not intended for nor directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have mistakenly collected such information, please contact us immediately so we can promptly remove it.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, operational needs, or relevant laws. The updated policy will be posted on this page with a revised "Last updated" date indicating when the changes take effect.

8. Governing Law

This Privacy Policy and any disputes related thereto shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without giving effect to any principles of conflicts of law.

9. Contact Us

If you have questions about our privacy practices or this Privacy Policy, please contact us at:

Shogun Blade
276  Turnpike Road, Suite 288, Westborough, MA, 01581
Email: judywu830303@gmail.com